Rotorua, New Zealand

Rainbow Springs is truly an attraction like no other in the world. Set in 22 acres of beautiful native trees and streams, Rainbow Springs is home to a huge variety of New Zealand’s most precious inhabitants.

The entire Rainbow Springs experience is built around New Zealand’s largest and most successful kiwi conservation centre. Rainbow Springs Kiwi Encounter offers visitors a unique behind-the-scenes tours of a working kiwi nursery and hatchery.

Rainbow Springs wanted a group-guiding solution that would enable any guide to be able to take a tour group of five mixed nationalities on a group guided tour of the Rainbow Springs Experience and in particular, the Kiwi Encounter and trigger commentaries at various points of the tour.

Rainbow Springs chose KRUSE as the perfect solution. Using the KRUSE Tour Master, any guide can now provide their personalised English commentary as well as simultaneously trigger the playing of five different pre-recorded foreign language commentaries for the non-English speaking participants of the group-guided tour.