Glenorchy, New Zealand

Dart River Jet based in Glenorchy is continuing to reinvest in equipment, technology and the environment while putting Glenorchy on the map as a ‘must do’ authentic New Zealand experience.

As part of this commitment, Dart River Jet invested in a Kruse Global GPS- triggered commentary solution to meet the needs of French, German, Spanish, Mandarin and Japanese speaking visitors. With significant in-house resources, Dart River elected to create their own commentary content which was then sent to Kruse Global to load onto their required technology solution.

Dart River Jet Business Manager Andrew Husheer says that as part of Ngāi Tahu Tourism, the core values of manaakitanga (hospitality) and kaitiakitanga (guardianship) are central to the company’s philosophy. “The investment in equipment and technology is about improving our customer experience. The investment in our environment is simply about looking after where we live and work.

“Dart River will continue to invest to ensure that when people visit this incredibly scenic area they receive a truly memorable New Zealand experience.”

Subsequently, Dart River Jet, won gold in the Product Innovation category at the CTW (Chinese Tourist Welcome) Awards, part of the China Outbound Tourism & Travel Market (COTTM) in Beijing. The awards recognize the efforts of companies and organisations going the extra mile to please the Chinese traveller, developing tailored marketing strategies and providing quality services for the Chinese market.