Gray Line New Zealand were looking to upgrade their multilingual commentary technology from CD’s that were manually played by the coach driver, to a bulletproof technology that would guarantee the correct commentaries in Mandarin, Japanese and Spanish would play at the right location, every time.
As well as triggering commentary, drivers were often having to immediately react to changes in Auckland traffic conditions or route. This meant that the commentary could be missed or was suddenly out of sync with the coaches’ location.
Having seen the Kruse Global wireless GPS commentary solutions working in other tour operator’s coaches, Gray Line chose Kruse as the solution that would guarantee the reliability and consistency they needed on this very tight city tour.
The result was a consistent and reliable commentary experience triggered by GPS and improved passenger safety, as drivers could now concentrate their attention solely on navigating the coach through the often unpredictable Auckland traffic conditions.